1. What We Collect
We may collect:
- Your name, contact details, nationality, passport information (where required), and payment details for tour bookings.
- Travel preferences, emergency contact information, dietary or accessibility requirements that you voluntarily provide.
- Website usage information, including cookies and analytics data, to help improve your browsing experience.
2. How We Use Your Information
We use your information to:
- Process tour bookings, permits, accommodation, transport, and payments.
- Communicate important booking updates before, during, and after your safari.
- Provide customer support and respond to enquiries.
- Improve our services, website, and overall customer experience.
- Comply with applicable legal and regulatory requirements.
3. Sharing Your Information
Your personal information is shared only when necessary to deliver your travel services, including with:
- Hotels and lodges
- Transport providers
- Uganda Wildlife Authority (UWA) and other relevant park authorities
- Professional guides and trusted local partners
- Payment service providers, where applicable
Important: We never sell, rent, or trade your personal information to third parties for marketing purposes.
4. Your Rights
Subject to applicable laws, you may request to:
- Access the personal information we hold about you.
- Correct or update inaccurate information.
- Request the deletion of your personal information where legally permitted.
- Manage your cookie preferences through your web browser settings.
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
While we strive to keep your information secure, no method of electronic transmission or storage is completely risk-free.
6. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Nkuruba Community Tours Ltd
Plot 24, Safari Avenue
Entebbe, Uganda